Email contact

Please click the below link to email us with your email client.
Business hours 9AM - 5PM UK Time, Monday to Friday.

Email:  shop@ups-trader.co.uk

We do not offer a telephone service.
We have found that email is the best method of communication, and want to give transparency on why.

- Email promotes concise and accurate communication.
- It provides a searchable log + history.
- The above ensures consistent handling from us, even if different people our side are replying.
- Telephone calls demand instant responses, when consideration may be needed to give best guidance.
- Both parties have the option to email photo / video content to explain something that is inherently complex.

We're all about efficiency, which precipitates high quality items at low prices. Email only customer service is part of that.