Example of how to give us the best kind of warranty request with the appropriate information.

OID (Order ID) from the warranty sticker 45632
Purchase date 02/04/23
UPS Type: SMT1500i

Hi - We've been using this since purchased and over the weekend a fault developed.
The UPS Says "AVR WELD FAULT"
We have tried powering on and off but no difference

We didnt notice anything unusual. There was no power outage over the weekend. Please help!